Kenya's failed cashless payment system for public transport
Kenya's cashless experiment for public transport was doomed by a failure in User Experience design. From the onset, this programme was designed to solve a problem that did not really exist.
Kenya's cashless experiment for public transport was doomed by a failure in User Experience design. From the onset, this programme was designed to solve a problem that did not really exist.
M-PESA, as a mobile money transfer platform. is the product of years of collaborative research and innovation-driven by teams in Kenya, the UK, according to Safaricom. However, Nyagaka Anyona Ouko says the idea was stolen from him by Vodafone.