Safaricom

Total 35 Posts

Safaricom and Vodacom have bought M-Pesa from Vodafone

Vodafone Group has concluded the sale of M-Pesa to Vodacom Group and Safaricom. Before the conclusion of this deal, Safaricom paid Vodafone in the UK royalties and license fees for using M-Pesa.

Mobile money could get a second revolution in Kenya

The adoption of mobile money for small payments should be a game-changer in the long run. While mobile money is thriving in Kenya, it majorly works as a means of sending money, but not efficient for paying small amounts of money due to associated costs.

Staying at home feels like staying online

While more activities are happening online, the main throttle to staying online is the cost. The cost of mobile Internet is quite high in Kenya, and fast, reliable internet is a problem in rural areas.

Safaricom is alleged to have sold customers data

In his handwritten statement to Kenya’s Police, Charles Kimani, an ex-Safaricom employee, makes some allegations that Safaricom sells customers data to various service providers.

Who will save Kenyans from predatory digital lending apps?

With the advent of mobile phones and increased Internet penetration, the borrowing of money has been shifting from traditional channels to electronic channels. This has come with its problems.

A few ways Safaricom can protect M-Pesa users

During October 2019, Safaricom announced a new strategy as it turned nineteen, promising to be simple, honest and transparent across all its products and operations. Perhaps, M-PESA customer challenges are the perfect place that they can start applying that new ethos.

Kenya's dirty telecommunications war

Safaricom has argued against the Airtel and Telkom Kenya merger. This seemingly petty war reflect some of the underlying fight for market dominance that mobile telephone operators have waged for the last 19 years.