Total 18 Posts

A few ways Safaricom can protect M-Pesa users

During October 2019, Safaricom announced a new strategy as it turned nineteen, promising to be simple, honest and transparent across all its products and operations. Perhaps, M-PESA customer challenges are the perfect place that they can start applying that new ethos.

How fraudsters "hack" M-PESA in Kenya

How fraudsters trick people into sending them their M-PESA money.

M-PESA's growth and challenges in Kenya

How M-PESA changed how Kenyans transact and some of the challenges it continues to experience.

Ethiopia in discussions to use digital solutions to improve financial inclusion

Ethiopia's new leadership is interested in using digital technologies to improve financial inclusion in the East Afrikan country. This comes after the United Nation's ECA Executive Secretary, Vera Songwe, Ant Financial’s CEO, Eric Jing, and the International Finance Corporation’s (IFC) VP and Treasurer, Jingdong Hua, met with President

FinTech could fuel Afrika’s next big growth

The Afrikan continent is poised to experience its next big growth phase. While previous growth phases on the continent – which helped birth the "Afrika Rising" narrative – were fuelled by the continent’s natural resources and young population, this one will be driven by financial technology (FinTech). Afrika has

Safaricom is looking at introduce M-Pesa in Ethiopia

Safaricom, Kenya's largest mobile services provider by market share, is involved in advanced talks with Ethiopia's government with a view to introducing the M-Pesa mobile money transfer service in the neighboring east Afrikan country. Although not yet confirmed by either party, several rumors and reports are circulating that talks are

The curious case of Nyagaka Anyona Ouko, Safaricom responds - Part III

Having delivered his Mobile Cash Transfer proposal to Safaricom Ltd’s then Chief Executive Officer, Michael Joseph, Nyagaka Anyona Ouko was told to wait a few months as the company looked into it. It turned out that the only other time he would “hear” from the company again was when