I am a big fan of cheap smartphones (Economics 101). I realized no matter how good a smartphone is, I am most likely to use it for only calls, SMS, mobile money, and occasional social media.

This means that whenever I am looking for a phone, I am looking for one that can do that efficiently without much exaggeration – a decent processor and RAM.

The other motivation for keeping a cheap phone is because the likelihood of me losing it in Nairobi is very high. I only want a phone which if lost, I will walk into a shop and buy another one without starting to break the bank. I think this is the real reason why I am into cheap smartphones.

(Just remembered that I once did an informal survey in an office and found out that at one point in life, each person had lost a smartphone through pickpockets, smart thugs, or even a violent encounter, and consequently, no one fancies expensive phones. This is what crime does to the market.)

For the last 18 months, I have had this phone which was very cheap for its specifications. It was from a strange manufacturer in UAE and I decided to try what the Emirates has to offer. For only KShs 7500, I got a phone through Jumia that had 3GB of RAM, 32 GB of storage. That was good enough for my needs.

Bloatware on cheap smartphones

The phone came loaded with some default apps which one cannot uninstall. These are common in many cheap mobile phones, but I realized that one of these apps was Uber.

The strategy worked because before then, I would only install the app whenever I needed it (very rare – less than 5 times in a year), and I would choose between Uber and Bolt. Since then, I have only used Uber because I did not have to install it.

This marketing strategy is similar to the one WhatsApp used. I remember that several smartphones used to come with WhatsApp preinstalled and we had no option but to get used to it, and even use it since it was always available.


However, in this device called Fourmobile S610 Shine, there was one app called Mobile Care which I could not uninstall. So I just disabled it and never gave it much thought.

Mobile Care app on the Fourmobile S610 Shine smartphone.

However, the app started enabling itself after some time and went ahead to do some mischievous things. It would launch the browser and open some spammy links and would show display ads that would overlay the whole screen with no option to close them.

It would also show the notification below which wants to deceive the one that it is from Facebook, but if you click on it, it leads you to a website that is just serving ads or just another suspicious website.

Spam notifications!

Ghost smartphone manufacturer

I got a bit worried about the phone and decided to check the manufacturer. To my surprise, the manufacturer’s website was no longer operational. It seemed that the manufacturer of the phone was non-existent, or had closed shop.

A look at their Facebook page showed that it was created in 2015 and the last update was in 2018.

Details about the Facebook Page of Four Mobile.

It is clear that what I have is an Ad serving device and I do not know what else - God forbid - that it does without my knowledge.

Pre-installed malware

One of the methods that manufacturers use to sell cheap mobile phones is to include some Adware (apps that show ads) in the devices. Some of these are dangerous malware that should not be on the phones.

This is what I have been suffering from.

While one may be tempted to think that it is an isolated incident, it is the norm. Tecno Mobile has been found to have sold thousands of phones in Africa containing malware. Many privacy advocates have also raised concerns over these preinstalled apps that could track your activities, log your keystrokes, or even send data without your knowledge.

It seems that as long as you are using a cheap smartphone, your data is at the mercies of the manufacturer and other third parties that you may never know.

The ugly part of the ads that these apps show or the pages they open is that they are not even relevant. I would appreciate it if they had used my stolen data to customize the best ads for me.

Can smartphone regulation stop this?

How can this be stopped?

One of the major players who can do this is Google. While Android is open source, Google can force manufacturers to have their apps vetted properly and require enough justification for apps that cannot be uninstalled.

African governments also need to regulate which manufacturers can sell devices in the local market. The unknown brand of mobile phones poses the highest risks, besides not having spare parts readily available. (I found someone else with a similar phone which he had to discard after the screen broke because a replacement could not be found).

As of now, it seems that when the smartphone is cheap, you are the one who is being bought.

Removing the malware

To remove the malware, I had to use Android Studio because the app could not be uninstalled directly from the phone. I checked the actual name of the app and it was β€˜com.rock.gota.’ A Google search showed that the app is a well know malware that comes installed in many cheap android phones and it has been reported in many places from Brazil to Egypt to Myanmar.

The detailed instructions for removing the app can be found here.

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